RETURN POLICY
If a customer is not satisfied with a product they may return it within 10 days of purchase. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. With a receipt: returned items will be refunded with applicable sales tax in original payment method. You must email at hhplaybook@gmail.com before shipping back for confirmation. No returns will be accepted without the email. Shipping and handling is not refunded unless an error occurred on our side. All returns are subject to physical inspection. Defective items are backed 100% and can be returned for exchange only. The Home Hunters Playbook will pay return shipping charges for defective merchandise only.
PRICING & SPECIFICATIONS
Pricing is subject to change without notice.
SHIPPING INFORMATION/RESTRICTIONS
Shipping costs: Starting at $5.95. Some products will require additional shipping charges due to the size and weight of the goods. At this time The Home Hunters Playbook online store can only be used for orders shipped within the United States. Orders will ship within 1-2 business days. Most orders will ship via USPS. Orders coming from Alaska or Hawaii are required to be shipped priority mail. If upon delivery of your order, the package is refused, the customer is responsible for all shipping charges.
PRIVACY POLICY
This privacy notice discloses the privacy practices for www.thehomehuntersplaybook.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email: hhplaybook@gmail.com.